E-fol.io Privacy Policy

Last Updated: 9 December 2025

This Privacy Policy explains how e-folio (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you use our website e-fol.io, the e-folio dashboard, or any related services (“the Service”).

By creating an account or using the Service, you agree to this Policy.

We are committed to protecting your privacy and handling your data responsibly, especially as many of our users are young people and learners.

1. Who We Are

E-folio is owned and operated by Earniversity Ltd, providing students and adult learners with a personalised digital portfolio and earning toolkit.

Earniversity Ltd

Company Reg number: 14946824

10 Northwood Gardens

London

England

N12 9DR

Contact:

info@e-fol.io

A dedicated Data Protection Officer (DPO) can be contacted at:

info@earniversity.io

2. What Information We Collect

A. Information you provide directly

1. Name
2. Email address
3. Password (encrypted)
4. Profile information (bio, skills, links, achievements, certificates)
5. Uploaded content (images, videos, documents, media embeds)
6. Services or products you list
7. Messages or enquiries made through your contact form (Creator/Pro/Elite tiers)

B. Automatically collected information

1. IP address
2. Device type
3. Browser type
4. Usage data (page views, link clicks, time on page)
5. Interaction analytics within your E-folio

C. Information related to Earniversity programmes

If you are an Earniversity learner, we may also sync:

1. Course progress
2. Verified badges
3. Certificates
4. Coach references (Pro/Elite tiers)

D. Payment information

Handled securely by third-party processors (e.g., Stripe, PayPal).

We do not store card details.

3. How We Use Your Information

We use your data to:

Provide and improve the Service

1. Create and manage your E-folio
2. Allow you to upload and present your skills, content and work
3. Enable analytics to track engagement
4. Support customisation and personalisation

Support employability and earning

1. Display your skills to employers or collaborators
2. Enable service or product listings
3. Process payments (via third-party integrations)
4. Promote opportunities (Pro/Elite tiers)

Operate educational features

1. Verify achievements and badges
2. Sync programme activity
3. Provide coach references (Pro/Elite tiers)

Ensure safety and compliance

1. Detect misuse, fraud or harmful content
2. Enforce Terms of Service and Content Policies
3. Protect young and vulnerable users

Communication

1. Service notifications
2. Account updates
3. Important platform changes

(We do not send marketing without consent.)

4. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

1. Contract: To provide the Service you sign up for.
2. Consent: For optional features, marketing, cookies.
3. Legitimate Interests: Improving the Service, preventing misuse.
4. Legal Obligation: Safeguarding, fraud prevention, required reporting.

If you are under 16, parental or guardian consent may be required depending on your region or institution.

5. How We Share Your Information

We do not sell your data.

We only share information when necessary to operate the Service:

A. Third-party processors

Hosting, analytics, and payment providers that meet GDPR security standards.

B. Employers and partners

Only if:

1. You choose a public E-folio
2. You apply for an opportunity
3. You appear in the Talent Directory (Pro/Elite tiers)

C. Educational organisations

If your school/college/council enrolled you, they may receive progress or verification data.

D. Legal or safeguarding requirements

If required to comply with law, safety, or fraud prevention.

6. How We Protect Your Data

1. Encrypted passwords
2. Secure servers and SSL
3. Restricted staff access
4. Regular security audits
5. Age-appropriate privacy defaults
6. Moderation and safeguarding procedures

We take security seriously, though no platform can be 100% guaranteed secure.

7. How Long We Keep Your Data

1. Your E-folio remains active until you delete it.
2. Inactive accounts may receive a reminder before archival or deletion.
3. Some records (e.g., payments, safeguarding logs) may be kept as required by law.

8. Your Rights (GDPR)

You have the right to:

Access your data

1. Correct inaccurate data
2. Delete your account
3. Restrict processing
4. Object to data use
5. Request data portability
6. Withdraw consent

To exercise your rights, contact: info@e-fol.io

9. Children & Young People’s Privacy

E-folio is used by young people, and we take their privacy and safety seriously.

For users under 18, we apply age-appropriate settings and guidance, which may include:

1. encouraging privacy-first use of the platform
2. discouraging the sharing of sensitive personal details
3. limiting certain public-facing fields
4. allowing educators or guardians (where applicable) to guide usage
5. providing reporting tools to flag concerns

Educational organisations using E-folio may also apply their own safeguarding policies and controls for their learners.

If you are a parent, guardian, or institution and have questions about how young people use E-folio, please contact us at:

info@e-fol.io

10. Cookies & Tracking

We use cookies to:

1. Enable core site functionality
2. Improve user experience
3. Track analytics such as page views and clicks

Users can manage cookie preferences at any time.

See our separate Cookie Policy for full details.

11. External Links

Users may link to external platforms (socials, shops, payment services, media).

We are not responsible for the privacy practices of external websites.

12. Changes to This Policy

We may update this policy periodically.

The “Last Updated” date will always reflect changes.

Significant updates may be communicated to users.

13. Contact Us

For questions, concerns or data requests:

Email: info@e-fol.io

Address: Earniversity Ltd

Company Reg number: 14946824

10 Northwood Gardens

London

England

N12 9DR